If you have any specific delivery instructions (e.g.: “boxes only, no pallets”) please let us know and we will do all we can to accommodate them. For all areas other than mainland UK please call for confirmation of price.
We will liaise with your nominated freight agent to ensure that your order is dispatched in a timely and satisfactory manner. We can dispatch using our own freight agent whereby costs will be advised and agreed before dispatch.
We will endeavour to meet any request for a specified time of delivery, however; time of delivery will not be of the essence of the contract unless expressly stipulated in writing. Failure to deliver by a quoted or specified time shall not be a ground for cancellation or refusal to take delivery.
It is important to check all deliveries and inspect for damage before signing for them. Damage or shortages must be noted on Carriers Delivery Sheet immediately and notice in writing given to the Company within 3 days of receipt of goods. Remember to keep the original delivery box for inspection by the courier – all carriers require you to inform us about damaged material or box shortages.
We’ll despatch your order within 24 hours if we have the products you have selected in stock, which we normally do. If a product is out of stock we will contact you to discuss the likely delivery time or an alternative product.
Purchases for delivery in mainland UK are despatched by ‘next day’ post or courier and will normally be delivered to you the day after your order is placed. Our aim is to dispatch orders received by 12 noon on the same day if required. Orders received after this time will normally be dispatched the next working day. If you need items before a certain time i.e. before 9am, 10.30 or midday please call and we will confirm a price and availability.
For other destinations, times and prices vary please call for confirmation.
When your order is despatched we will advise by telephone or email.
All goods are carefully packed and shipped as soon as they are available to fulfil your order.
We reserve the right to withdraw any product or offer from the website at our discretion, including the refusal of any transaction attributed to those products / offers.